Terms and Conditions

1. Introduction, Acceptance & Definitions

Welcome to Tabsy ("Tabsy", "we", "us"), registered office 61 Bridge Street, Kington, HR5 3DJ, an online platform that helps individuals record, track and remind each other about money lent between friends and family. By creating an account or using Tabsy in any way, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree, you must not use Tabsy.

Definitions

• "Lender" means the person recorded as having provided money under a Contract.
• "Borrower" means the person recorded as having received that money and agreeing to repay it.
• "Contract" means a record created on Tabsy describing an amount lent, any repayment schedule, due dates and (where agreed) interest.
• "Platform" means the Tabsy website, app and associated services.
• "You" means the individual using Tabsy, whether as a Lender or Borrower.

2. Eligibility, Registration & Your Account

To use Tabsy you must:

• be at least 18 years old;
• be a resident of the United Kingdom, or otherwise able to lawfully use Tabsy in your jurisdiction;
• provide accurate, current information when registering, including a verifiable mobile phone number;
• complete any identity verification steps we require, which may include document checks and a liveness/face-match check carried out by a third-party provider on our behalf.

You are responsible for keeping your account credentials secure and for all activity that takes place under your account. You must tell us immediately if you suspect unauthorised access to your account.

3. What Tabsy Is (and Is Not)

Tabsy is a record-keeping, reminder and communication tool. Tabsy is not:

• a lender, and does not itself provide credit to you or anyone else;
• a payment processor, and does not hold, transmit or guarantee any payment — all money passes directly between Lender and Borrower, outside the Platform;
• an authorised debt collection agency, bailiff, or enforcement agent, and has no legal power to recover money, seize assets or take enforcement action;
• a source of legal, financial or tax advice. Any interest rate, repayment term or contract wording you enter is your own decision and your own responsibility to check is lawful and appropriate.

Tabsy's role is limited to letting Lenders and Borrowers record what they have agreed and sending automated reminder messages based on that record. We do not verify that the underlying loan is genuine, accurate or enforceable, beyond the Borrower confirmation step described below.

4. Creating, Confirming & Managing Loan Contracts

When a Lender creates a Contract, the named Borrower will receive a message asking them to confirm the details are correct. No reminder or recovery message will be sent until the Borrower has confirmed the Contract. If the Borrower does not recognise the Contract, they may reject it, and the Lender's account may be reviewed.

Once confirmed, Tabsy will send scheduled messages (by SMS and/or in-app notification) reminding the Borrower of upcoming and overdue payments, based on the schedule set out in the Contract. These messages are informational reminders only and do not constitute, and must never be read as, formal demands, legal notices, or debt collection activity.

Either party may mark a Contract, or an instalment within it, as repaid. Where the parties disagree about whether an amount has been repaid, Tabsy may pause automated messaging on that Contract pending resolution between the parties. Tabsy is not responsible for resolving such disputes and does not adjudicate who is right.

A Lender may not unilaterally change the amount, interest or terms of a confirmed Contract without the Borrower's fresh confirmation of the change.

5. Prohibited Use, Fraud, Suspension & Termination

You must not use Tabsy to:

• create a Contract that does not reflect a genuine agreement between real parties;
• impersonate any person, or claim a debt is owed by someone who has not agreed to it;
• harass, threaten, or send content that implies legal or enforcement powers Tabsy does not have (for example, implying bailiff action, court proceedings, or asset seizure);
• attempt to use Tabsy to collect, route or redirect payments through the Platform;
• attempt to circumvent our identity verification, fraud detection or messaging-frequency controls.

We may suspend or terminate your account, remove a Contract, or restrict messaging at our discretion where we reasonably believe these Terms have been breached, where we detect suspected fraud, or where required by law or a request from a mobile network operator or regulator. We will, where practicable, tell you why. You may report a Contract or message you believe is fraudulent or does not relate to you at any time, and we will pause related messaging pending review.

6. Liability, Disclaimers & General Terms

Liability. To the fullest extent permitted by law, Tabsy is provided "as is". We do not guarantee that any Lender will recover money owed to them, that any Borrower's information is accurate, or that the Platform will be uninterrupted or error-free. We are not liable for losses arising from a Contract's accuracy, a party's failure to repay, or any dispute between Lender and Borrower. Nothing in these Terms excludes liability that cannot lawfully be excluded, such as liability for fraud or for death or personal injury caused by our negligence.

Indemnity. You agree to indemnify Tabsy against claims arising from your breach of these Terms or from a Contract you created being inaccurate or fraudulent.

Data protection. We process personal data in accordance with our Privacy Policy. By using Tabsy you consent to receiving service-related SMS and in-app messages necessary for the Platform to function (these are not marketing messages and cannot be opted out of while a Contract is active, though you may report or block a specific Contract as set out above).

Changes. We may update these Terms from time to time. We will notify you of material changes; continued use after such notice means you accept the updated Terms.

Governing law. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, save that if you live in Scotland or Northern Ireland you may also bring proceedings in your home jurisdiction.

Contact. Questions about these Terms can be sent to contact@tabsy.co.uk.